Returns & Exchanges
At Ghirelli, we want you to be completely satisfied with your purchase. If your fashion items are not the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.
- 3.Ship Your Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement within 5-7 business days.